About Flaming Thistle

Hi all and welcome to Flaming Thistle, we make gorgeously scented Soy Wax Melts by hand in our tiny utility room in the Outer Hebrides!
We are on all social media, look for us at: Flaming Thistle Chat Group on Facebook for the first look at new products, periodic special offers and more.

We always source the best materials for the cheapest price possible so we can pass these savings straight onto you!

All our items are hand poured with care in small batches to ensure you get a great product with amazing smells!

All melts are tested periodically and CLP compliant, meaning the labels have all the relevant information on them for your safety and we can supply SDS (safety data sheets) which are available on request.

 

 

Returns & exchanges

I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Request a cancellation: before item has been dispatched
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalised orders
  • Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact if you have any problems with your order.
Frequently asked questions
Custom and personalised orders

Custom orders are always made to order. These can take up to 2 weeks as new oils will often need to be bought.

Any scent not on our scent list that you would like please contact me and I will do my best to source it.

We will keep you up to date with your order so you know when to realistically expect it.

Custom orders will take longer to ship but be assured they are worth the wait.

Care instructions

When you receive your order please check to ensure your products are perfect.

If you have any problems with your order please do not hesitate to contact us.

Shipping

All shipping times are estimates.

I unfortunately cannot do anything about the times once your order is with the post office, if your order is not with you within a week of it being shipped please do not hesitate to get in touch and I will help.

Facebook
Twitter
Pinterest
Instagram